Instacare (“Instacare,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our services, or interact with our Medicare insurance professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with federal and state regulations, including HIPAA-aligned privacy expectations where applicable.
1. Information We Collect
Personal Information
- Name
- Address
- Email address
- Phone number
- Date of birth
- Medicare eligibility details
- Insurance preferences
- Any information voluntarily submitted through forms or quote requests
Usage & Technical Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and tracking technologies
Protected Health Information (PHI)
If you provide information related to your health or Medicare eligibility, we treat it with heightened confidentiality consistent with HIPAA-aligned privacy practices.
2. How We Use Your Information
Instacare uses collected information to:
- Provide Medicare insurance guidance and plan comparisons
- Respond to inquiries and quote requests
- Improve website performance and user experience
- Comply with federal and state insurance regulations
- Communicate updates, reminders, or service-related messages
- Prevent fraud and maintain security
3. Sharing Your Information
We may share information only with:
- Licensed insurance agents contracted with Instacare
- Medicare Advantage, Medicare Supplement, and Part D carriers
- Third-party service providers supporting hosting, analytics, or communication
- Regulatory bodies when required by law
All third parties must maintain confidentiality and use your information only for authorized purposes.
4. Cookies & Tracking
Our website may use cookies, pixels, and analytics tools to improve functionality and measure engagement. You may disable cookies in your browser settings, but certain features may not function properly.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
You may:
- Request access to your information
- Request corrections
- Request deletion (where legally permitted)
- Opt out of marketing communications
Contact: support@instacareadvantage.com
7. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our site.
8. Children’s Privacy
Instacare does not knowingly collect information from children under 13.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.